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SupportTop 4 solutions1. The site did something really weird - like I can't get to the Search page anymore... Empty the cache and delete the flatmates cookie in your browser. That fixes almost all online issues.2. My email login or password doesn't work anymore... Use the forgot password link to get the site to send you your password. This will confirm exactly what your password is, plus it confirms you are using the same email you registered with. 3. OK... I used the "forgot password" but it won't recognise my email address I registered with the site... This can only mean; 1. You used a different email address when you registered - do you have another email you may have used?? Humour me, just test that email in the forgot password link. or 2. You keep mistyping your email when you log in. Deep breathe - log in one more time, s l o w l y. or 3. You mistyped your email when you first registered. It happens. If this is the case, you will need to start again and open a new account - with your correct email. Note: if C is the problem, you won't have ever received any emails from the site. If you have received past emails from the site - check them to see what email address you used. 4. You are getting our site confused with another site. 4. I can't find my own listing The most common cause is you have settings in your saved search that means your own listing isn't being displayed. Set all your search criteria to "no preference" and just search by suburb. You may have to use the "edit" link to open up some of the saved search criteria. Support requestEnter a brief outline of the problem that you experienced on the site. Please try to be as specific as possible. When you are finished, click the Send button. |
 Thanks Radio Rentals for keeping Flatmates free 
Radio Rentals is Australia's largest household appliance rental company, with 65 stores nationally and over 400 employees.
They pride themselves in offering the best service to Australians in renting leading brands and the latest in electrical and household appliances to suit any budget, lifestyle or need. Radio Rentals extensive range also includes plasmas, computers, furniture and fitness equipment. The introduction of Rent, Try, Buy has provided customers with an affordable way to own. 
 Scam Alert...Being web smart is simple:Just NEVER pay money or give ID details to anyone without meeting them first. Scammers can be girls or boys, have pretty photos... They don't all dress up like the little cartoon character above. They; 1. Want you to send them money upfront. Don't. 2. Say they will send you money - but need your ID details; bank details, passport, DOB, current address. Don't. If they sound a bit suspicious... they are dodgy! For more info see the Scammer Alert page Please report scammer emails. |