About Us

What is Early Bird?

An Early Bird listing is a listing that has been activated in the last 14 days. To message Early Bird listings you need to upgrade your account. Upgrading means you’re ahead of the crowd and can co...

Welcome to Flatmates.com.au

Flatmates.com.au is Australia’s No.1 share accommodation platform. Based in Melbourne, Australia, Flatmates.com.au allows people to list their spare rooms, find accommodation or team up with others...

Is Flatmates.com.au really the biggest?

Independent traffic data compiled by SEMRush Traffic Analytics shows Flatmates.com.au is Australia’s biggest share accommodation site, with more than 20 times the amount of traffic of the next bigg...

Terms and Conditions of Use

Terms and Conditions of Use This website http://flatmates.com.au (Website) (including all subsidiaries), is owned, operated and maintained by Flatmates.com.au Pty Ltd (Flatmates.com.au). Flatmates...

Why you should use the message system - App

The messaging system on Flatmates.com.au has been designed to help make communication between members simple, centralised and above all, safe. The messaging system allows you to interact with othe...

Flatmates Accessibility Features FAQ

Flatmates Accessibility Features are finally here! These have been a long time coming and we’re proud to finally release these much needed features for our community. This article aims to answer an...

National Share Accommodation Survey Competition Conditions of Entry

Promoter Realestate.com.au Pty Ltd Entry Restrictions Open to members who have used Flatmates.com.au in 2023 and 2024 and to our community on social medi...

How to protect yourself from scammers

Flatmates.com.au have a sophisticated and constant moderation system that ensures the listings on our site are genuine and safe. We confidently remove over 95% of suspicious listings before they go...

Security Checks

Security checks may occur when activating or editing your listing, or when heightened activity is detected on your account. These checks play an important role in keeping Flatmates.com.au safe for ...

Pricing Increases August 2024

From August 1st, some of our prices are increasing. Please read the article below for more. After much consideration, research, user testing and analysis, we have made the decision to increase s...

Flatmates.com.au Community Charter

Flatmates.com.au is an inclusive community where all members are expected to treat one another with the utmost respect. As a member of the Flatmates.com.au community, you are expected to follow ...

Address and map location change FAQs

Flatmates has recently implemented some changes on our platform to better protect your privacy. This might mean your property listing looks a little different, but never fear! People will still be ...