How to Guides

How to protect yourself

Flatmates.com.au has a full time Moderation Team to help you out with any issues on the platform and to keep you safe from people who might be using our platform for the wrong reasons. To set yours...

How does it work?

It’s easy to rent out your room or find a place with Flatmates.com.au. But if you’re after a bit more advice on how to get the most out of our platform, read on. Flatmates.com.au is a peer-to-pe...

How to contact people

It’s easy and safe to connect with people on Flatmates.com.au. Messaging Our built-in messaging system allows you to safely message potential flatmates without revealing your personal contact...

What are Teamups?

Teamups help you find others to start your own share house. Sometimes the right property isn’t available when you’re looking for a new home, or perhaps you’ve seen a great rental but you can’t af...

Flatmate Inspections

Flatmates.com.au have introduced a new feature to help you set-up, book and manage your inspections. Gone of the days of having your inspections scrawled onto a piece of scrap paper or to wait a...

New: Monthly and Yearly Pro Plans

Whether you’re a professional landlord, agent or accommodation provider, the Pro Plan is your way to list multiple properties on Flatmates.com.au.  Our new monthly and yearly Pro Plans have been...

Account Verifications

Verifying your account can help build trust with other members, resulting in more enquires and replies. It also helps our moderation team keep the community safe. Mobile verification (Required) ...

How to add rooms to existing listings

There may come a time when you need to advertise more than one empty room in your share house. If this is case, you can simply add an additional room to your existing listing, rather than making a ...

How to conduct a video tour

Ever wanted to star in your own episode of MTV’s Cribs? Well now’s your chance. Create your own video tour of your home and your flatmates to help replace the need for in-person inspections. Due...

Do I have to upgrade?

Flatmates.com.au can be used for free and there is no requirement to upgrade to successfully find flatmates. If you’re looking to list multiple properties, increase your options or speed up your se...

What is response rate and how do we calculate it?

How is it calculated? Your response rate is the percentage of conversations you have responded to over the past 30 days. New messages are given a grace period of 24 hours before they are counte...