How to Guides
How to increase your response on your person listing
If you’re not getting the response you desire, or you just want to find a room as soon as possible, check out our tips below. Check your listing description The description on your listing is ...
Frequently Asked Questions
If you have a question or need some help, please take a moment to read through our Frequently Asked Questions. How do I activate or edit my listing? To activate or edit your listing, select th...
Boost FAQ
Looking to rocket your listing to the top of room search results? Boost your property listing! Boost is a feature that allows you to place your listing at the top of your suburb room search resu...
How to take great property photos
Finding a Flatmate can be hard. Harder still if you don’t have good photos or any photos of your property at all. We share our top tips to getting the best response to your listing. Choose your e...
Why you should use the message system
The messaging system on Flatmates.com.au has been designed to help make communication between members simple, centralised and above all, safe. The messaging system allows you to interact with othe...
Do I have to upgrade?
Flatmates.com.au can be used for free and there is no requirement to upgrade to successfully find flatmates. If you’re wanting to list multiple properties, increase your options or speed up your se...
Having problems entering your address?
Addresses on Flatmates.com.au are provided by the Google maps API. Although the majority of Australian addresses are correct in the Google database, there are unfortunately some addresses which are...
Listing caps and Pro Plans FAQs
Flatmates.com.au can be used for free by all members, but we do offer a number of paid plans that members can choose to upgrade to. Upgrading is a great way to speed up your search by giving you t...
Why a viewing is important - App
Inspecting a property and meeting potential flatmates is the best way to find out if a place is suitable for you. When enquiring about a property always politely check if and when you can inspect ...
Property Seeker Pricing Promotion FAQ
At Flatmates, we’re always looking at ways to deliver the best value to our members. Which is why you might have noticed we’ve reduced the price of our paid plans for people seeking accommodation. ...
Why a viewing is important
Inspecting a property and meeting potential flatmates is the best way to find out if a place is suitable for you. When enquiring about a property always politely check if and when you can inspect ...
