How to Guides
Account Verifications
Verifying your account can help build trust with other members, resulting in more enquires and replies. It also helps our moderation team keep the community safe. Mobile verification (Required) ...
Flatmates Inspections FAQ
How do inspections work? We got you boo! Jump to: How do I set up my inspection times? How do I edit my inspection availability times? How do I cancel a booked inspection? How do I stop acce...
How to conduct a video tour
Ever wanted to star in your own episode of MTV’s Cribs? Well now’s your chance. Create your own video tour of your home and your flatmates to help replace the need for in-person inspections. Due...
Boost FAQ
Looking to rocket your listing to the top of room search results? Boost your property listing! Boost is a feature that allows you to place your listing at the top of your suburb room search resu...
Flatmates AI Bio Generator FAQ
So you may have noticed (if you’re creating a person listing) that you have the option to use AI to generate your bio. If you’ve got any questions on why the robots are taking over - check our faqs...
Draft listings FAQ
You’ve been drafted! Here at Flatmates, we’ve just released our draft listings experience, which means if you’re a busy millennial and can’t finish your listing in one go, you can save it and come ...
ID Verification FAQ
Looking for the perfect flatmate or share house can be tricky, particularly when you don’t know the person you’re moving in with. At Flatmates.com.au, we know trust plays a big part in searching fo...
How to protect yourself
Flatmates.com.au has a full time Moderation Team to help you out with any issues on the platform and to keep you safe from people who might be using our platform for the wrong reasons. To set yours...
Monthly and Yearly Pro Plans
Whether you’re a professional landlord, agent or accommodation provider, the Pro Plan is your way to list multiple properties on Flatmates.com.au. (If you’re an individual user wanting to upgrade y...
How international students can avoid being scammed and stay safe when renting in a share house
Welcome to Australia! We’re so happy to help you on your journey in The Great Southern Land. Before you find your share house, there are a few hints, tips and safety tricks to be aware of, so read ...
How to increase your response on a property listing
Pictures Having pictures on your listing is the best way to get potential flatmates interested. We don’t limit the number of images you can have on your listing, so feel free to include as many as...
