How to Guides
How to conduct a video tour
Ever wanted to star in your own episode of MTV’s Cribs? Well now’s your chance. Create your own video tour of your home and your flatmates to help replace the need for in-person inspections. Due...
Flatmates AI Bio Generator FAQ
So you may have noticed (if you’re creating a person listing) that you have the option to use AI to generate your bio. If you’ve got any questions on why the robots are taking over - check our faqs...
Draft listings FAQ
You’ve been drafted! Here at Flatmates, we’ve just released our draft listings experience, which means if you’re a busy millennial and can’t finish your listing in one go, you can save it and come ...
ID Verification FAQ
Looking for the perfect flatmate or share house can be tricky, particularly when you don’t know the person you’re moving in with. At Flatmates.com.au, we know trust plays a big part in searching fo...
How to protect yourself
Flatmates.com.au has a full time Moderation Team to help you out with any issues on the platform and to keep you safe from people who might be using our platform for the wrong reasons. To set yours...
Monthly and Yearly Pro Plans
Whether you’re a professional landlord, agent or accommodation provider, the Pro Plan is your way to list multiple properties on Flatmates.com.au. (If you’re an individual user wanting to upgrade y...
How international students can avoid being scammed and stay safe when renting in a share house
Welcome to Australia! We’re so happy to help you on your journey in The Great Southern Land. Before you find your share house, there are a few hints, tips and safety tricks to be aware of, so read ...
How to increase your response on a property listing
Pictures Having pictures on your listing is the best way to get potential flatmates interested. We don’t limit the number of images you can have on your listing, so feel free to include as many as...
Flatmate Inspections
Flatmates.com.au have introduced a new feature to help you set-up, book and manage your inspections. Gone of the days of having your inspections scrawled onto a piece of scrap paper or to wait a...
What is response rate and how do we calculate it?
How is it calculated? Your response rate is the percentage of conversations you have responded to over the past 30 days. New messages are given a grace period of 24 hours before they are counte...
How does it work?
It’s easy to rent out your room or find a place with Flatmates.com.au. But if you’re after a bit more advice on how to get the most out of our platform, read on. Flatmates.com.au is a peer-to-pe...
