How to Guides
Having problems entering your address?
Addresses on Flatmates.com.au are provided by the Google maps API. Although the majority of Australian addresses are correct in the Google database, there are unfortunately some addresses which are...
Listing caps and Pro Plans FAQs
Flatmates.com.au can be used for free by all members, but we do offer a number of paid plans that members can choose to upgrade to. Upgrading is a great way to speed up your search by giving you t...
Why a viewing is important - App
Inspecting a property and meeting potential flatmates is the best way to find out if a place is suitable for you. When enquiring about a property always politely check if and when you can inspect ...
Property Seeker Pricing Promotion FAQ
At Flatmates, we’re always looking at ways to deliver the best value to our members. Which is why you might have noticed we’ve reduced the price of our paid plans for people seeking accommodation. ...
Why a viewing is important
Inspecting a property and meeting potential flatmates is the best way to find out if a place is suitable for you. When enquiring about a property always politely check if and when you can inspect ...
Flatmates Inspections FAQ
How do inspections work? We got you boo! Jump to: How do I set up my inspection times? How do I edit my inspection availability times? How do I cancel a booked inspection? How do I stop acce...
How to conduct a video tour
Ever wanted to star in your own episode of MTV’s Cribs? Well now’s your chance. Create your own video tour of your home and your flatmates to help replace the need for in-person inspections. Due...
Flatmates AI Bio Generator FAQ
So you may have noticed (if you’re creating a person listing) that you have the option to use AI to generate your bio. If you’ve got any questions on why the robots are taking over - check our faqs...
Draft listings FAQ
You’ve been drafted! Here at Flatmates, we’ve just released our draft listings experience, which means if you’re a busy millennial and can’t finish your listing in one go, you can save it and come ...
ID Verification FAQ
Looking for the perfect flatmate or share house can be tricky, particularly when you don’t know the person you’re moving in with. At Flatmates.com.au, we know trust plays a big part in searching fo...
How to protect yourself
Flatmates.com.au has a full time Moderation Team to help you out with any issues on the platform and to keep you safe from people who might be using our platform for the wrong reasons. To set yours...
