About Us

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Why you should use the message system - App

The messaging system on Flatmates.com.au has been designed to help make communication between members simple, centralised and above all, safe. The messaging system allows you to interact with othe...

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Flatmates Accessibility Features FAQ

Flatmates Accessibility Features are finally here! These have been a long time coming and we’re proud to finally release these much needed features for our community. This article aims to answer an...

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National Share Accommodation Survey Competition Conditions of Entry

Promoter Realestate.com.au Pty Ltd Entry Restrictions Open to members who have used Flatmates.com.au in 2023 and 2024 and to our community on social medi...

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How to protect yourself from scammers

Flatmates.com.au have a sophisticated and constant moderation system that ensures the listings on our site are genuine and safe. We confidently remove over 95% of suspicious listings before they go...

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Security Checks

Security checks may occur when activating or editing your listing, or when heightened activity is detected on your account. These checks play an important role in keeping Flatmates.com.au safe for ...

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Pricing Increases August 2024

From August 1st, some of our prices are increasing. Please read the article below for more. After much consideration, research, user testing and analysis, we have made the decision to increase s...

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Flatmates.com.au Community Charter

Flatmates.com.au is an inclusive community where all members are expected to treat one another with the utmost respect. As a member of the Flatmates.com.au community, you are expected to follow ...

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Is Flatmates.com.au really the biggest?

Independent traffic data compiled by SEMRush Traffic Analytics shows Flatmates.com.au is Australia’s biggest share accommodation site, with more than 20 times the amount of traffic of the next bigg...

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Address and map location change FAQs

Flatmates has recently implemented some changes on our platform to better protect your privacy. This might mean your property listing looks a little different, but never fear! People will still be ...

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Flatmates Gender Identities

In celebration of Pride Month, Flatmates.com.au is happy to announce that we now have more inclusive gender identities on our platform. We thank our members for being patient with us while we ex...

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Press

If you’re working on a story about share accommodation and you require any statistics or quotes, please feel free to contact us. We regularly survey our users, conduct focus groups and document tre...

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